KB33132: MicroStrategy Distribution Services 9.4.x-10.x cannot deliver email reporting a "Must issue a STARTTLS command first" error in the DSSErrors.log
![Testing Connection to TLS enabled mail server from Cognos Configuration fails with error “Mail server cannot be reached”. Testing Connection to TLS enabled mail server from Cognos Configuration fails with error “Mail server cannot be reached”.](https://www.ibm.com/support/pages/system/files/inline-images/image-20180725153946-1.png)
Testing Connection to TLS enabled mail server from Cognos Configuration fails with error “Mail server cannot be reached”.
![Global Settings - Send/Receive - Advanced Settings Server Information Outgoing SMTP Server - The "Outgoing SMTP Server" is the email server that the BounceStudio SMTP Service will use to send any queued SMTP Forward messages. By default, most ... Global Settings - Send/Receive - Advanced Settings Server Information Outgoing SMTP Server - The "Outgoing SMTP Server" is the email server that the BounceStudio SMTP Service will use to send any queued SMTP Forward messages. By default, most ...](https://www.boogietools.com/Products/Windows/BounceStudioEnterprise/help/images/ScreenCap_GlobalSettings_Send_Receive_Advanced_2.png)